Privacy Policy

Last updated: January 2026

At Primex Technologies, we are committed to protecting your privacy and personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Data Controller

The data controller responsible for your personal data is Primex Technologies. We are registered in Germany and operate in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

3. How We Collect Your Data

We collect data about you through the following methods:

• Direct Interactions: You may give us your Identity, Contact and Profile Data by filling in forms or by corresponding with us via email, phone or otherwise. This includes personal data you provide when you:
• Request a quote or service demonstration.
• Subscribe to our newsletter or marketing emails.
• Apply for a job at Primex Technologies.
• Give us feedback or contact us.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform our contract: Where we have entered into a contract with you, we may need to use your personal data to fulfill our obligations under that contract.
• To comply with a legal obligation: We may use your personal data to comply with our legal obligations, such as keeping records of our transactions.
• For our legitimate interests: We may use your data to manage our business, enhance our services, and ensure network and information security.
• With your consent: We may use your data for marketing purposes if you have given us specific consent to do so.

Marketing

With your consent, we may send you marketing communications regarding our services, new features, and industry news. You can opt out of receiving marketing communications at any time by emailing us at [email protected] or following the unsubscribe instructions included in our emails.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In particular, we encrypt data stored on our servers and use secure communication protocols (SSL/TLS) for data transmission. Access to your personal data is restricted to employees who need to know that information in order to process it for us.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. More detailed retention periods are outlined in our internal data retention policy which is available upon request.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include:

• The right to access: You have the right to request a copy of the personal data we hold about you.
• The right to rectification: You have the right to correct any inaccurate or incomplete data we hold about you.
• The right to erasure: You have the right to ask us to delete your personal data in certain circumstances.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• The right to object to processing: You have the right to object to our processing of your personal data.
• The right to data portability: You have the right to ask that we transfer the data you have provided us to another organization.

No fee usually required. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

8. Third-Party Services

We may employ third-party companies and services to facilitate our website, such as analytics providers or hosting services. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Changes to the Privacy Policy

We may update our privacy policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at: